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Appointments are available Monday - Saturday
Learning happens 24/7/365
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FAQs
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We're based in beautiful Central Oregon—but our students are all over the map. Our online classes run through Butter, making it easy to join from anywhere. Locally, we meet in coffee shops, parks, and even living rooms in Bend, Redmond, and around Sunriver.
We offer flexible membership plans starting at $99/month. Whether you're going month-to-month or diving into a longer-term commitment, there's a path that fits. Head over to our Membership page for the full breakdown
We offer a complimentary assessment (aka your Gringo Glow-Up) to help you understand your current skills and set goals for growth. From there, we'll help you identify how "spicy" you want your classes to be, from novice to advanced, and point you towards your best options.
No worries—we love beginners. Our classes and coaching are designed to meet you wherever you are, even if you’ve never conjugated a verb in your life.
That’s the million-peso question! Fluency takes time—and commitment. Our job is to guide you from “fun” to “functional” and eventually to true confidence, at a pace that fits your goals. No pressure, just progress.
We teach online to reach learners everywhere, but local students can join us at regular in-person events throughout Central Oregon. Think Spanish chats over coffee, cerveza, or even a caminata en el parque. Please join our Meetup group to keep up on the latest.
Yep! With every paid month, you earn seven pause days to use when #lifehappens. You can find and manage those in your subscription details inside our Community Hub.
Yes—you can upgrade anytime. Downgrades kick in on your next billing cycle. Flexibility is built in, so your plan can shift with your journey.
Absolutely. You can update payment details, cancel your membership, or make other changes anytime through our Stripe Customer Portal.
A desktop or laptop computer will definitely work best, but a tablet or smartphone will work in a pinch. We use Butter for online classes, and our Community Hub keeps everything organized.
Our program is designed for adults and the occasional teenager. That said, we love helping parents bring Spanish into their homes! Ask us how to tailor your learning to support the littles in your life.
Yes—and our passports are ready! We look forward to hosting more unforgettable learning adventures with classes, homestays, and plenty of exploration. Want in on the next trip? Let us know where you're dreaming of going!
Please see the information below about our Privacy Policy and the Terms and Conditions which govern our work.
Terms & Conditions
Your privacy and personal information are important to us.
It is our policy here at Gringo Language Academy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, http://www.gogringolingo.com, and other sites we own and operate.
This policy is effective as of 8 May 2024 and was last updated on 26 July 2025.
We use certain “cookies” to ensure the smoothest experience possible for you on our site.
By joining the Gringo Language Academy community, you are not only agreeing to our policies and use of session-based cookies, but also to those Terms and Conditions, cookie usage, etc. that our third-party partners may choose to employ to provide their services as offered through Gringo Language Academy.
By making a purchase through our site, customers accept all Stripe-based terms and conditions, available at https://stripe.com/legal/ssa.
Likewise, by joining our online community at Circle, you accept all Circle-based terms and conditions, available at https://circle.so/terms.
If, as a customer, you are not comfortable with the sharing of your personal information and related usage of cookies by us or any of our third-party partners, please stop use of our websites immediately.
Our websites may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.
Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel before your renewal date. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.
Cancellation: You may cancel your subscription at any time through your account settings. Once canceled, you will continue to have access to your subscription until the end of your current billing period.
Renewal Reminders: A renewal reminder will be sent to your email prior to the renewal date. These reminders are sent via our payment processor, Stripe, and will include instructions on how to manage or cancel your subscription.
Pricing increases: Any pricing increases will take effect as of July 4 of the current year, and will be announced at least one month prior in writing. They will not impact current billing cycles, but rather all future billing from that point.
We are proud to offer gift memberships to those wishing to give the Gift of Language. These, once purchased, are non-refundable and may not be exchanged for cash or credit. They do not require the recipient to enter any payment information and do not renew automatically; the recipient can choose to continue or not at the end of their gifted term.
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
If you have concerns of any sort or require assistance in the maintenance or cancelling of your account and/or the deletion of any personal data, please contact us at hola@gogringolingo.com.